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  • Can I wash my collar/lead?
    Our products are all made from high quality materials and they are suitable for hand wash. We would advise you to dry the per collars and pet leads in a sink or outdoors as colourful design might stain your carpet.
  • What is the return policy?
    You can return all undamaged products within 14 days after you recieve your package. We will refund the amount paid as soon as we receive the products, but it might take a few extra days for bank processes. For damaged products that you would like us to repair, please contact us.
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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